WHAT CLIENTS WANT TO KNOW

 

1. Are your translations certified?

      Yes, all our translations are certified.

2. Is your translation a "tradução juramentada", as it is called in Brazil?

      Here in the State of Michigan we don't have that procedure. What we have is "certified translation", which comes in a page with the company letterhead and a statement saying that the translation is exact and accurate. The document is signed by the translator. The certified translation is accepted anywhere in the U.S., but if you are going to use it in Brazil, please verify with the receiving office or person if the certified translation would be accepted. 

3. What is a notarized translation?

      For a translation to be notarized, it has to be signed by the translator in the presence of a notary, who will also stamp and sign it. Notaries do not guarantee anything about the translation itself, they only guarantee that the signature of the translator is true. It is very similar to "firma autenticada" in Brazil. This procedure is not required very often. However, if you have specific instructions (sometimes given by an attorney) for a "notarized" translation, just let us know and it will be done. Note that the USCIS does not require this procedure.

4. How long does it take to get my document translated?

      We return the translation within the timeframe needed by the client. The length of the document certainly plays a role. The translation of a driver license, for example, takes just one day, since it is a small, standard document. At the client's request, the translation can be sent electronically. If the translation is a document that will not be accepted as an electronic file, then it will be sent by regular mail with no extra charge. There is an extra fee for expedited postal services.

5. What is the cost for translations?

      We charge a fair price and provide good quality translation, which is not done by software, but by a person who deeply understands grammar in both languages. Price depends on the size and complexity of the document. Using, again, a driver license as an example, the cost is $26.00.

 

6. How do I pay?

      Payment can be done by check or money order sent to our address, or by credit/debit card with the information given by phone. Note that cards with billing address outside the U.S. can't be accepted.

 

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